--- title: "Refrigerator error code H / HI" description: "Electrolux refrigerator error code H / HI: The cabinet got warmer than it should and is telling you, once a minute, until acknowledged." url: "https://electroluxmiami.support/error-codes/refrigerator-h-hi/" date_modified: "2026-09-11" Appliance type: "Refrigerators" --- # Refrigerator error code H / HI ### What H / HI means on this make The cabinet got warmer than it should and is telling you, once a minute, until acknowledged. The detail that makes this useful rather than annoying is one the maker publishes and most people never find: when you clear the alarm, the display shows the **highest** temperature it reached. That single number answers the only question that matters after a power cut — whether the food is safe — and it is gone once you clear the alert a second time. The maker’s own list of causes starts with a door left open and ends with a gasket that no longer seals, and in this climate the gasket is the one we find. ### The other ways this one is printed H / HI · H · HI The same condition is printed differently on different panels of the same make, and every spelling the maker publishes for it is above. Whichever of them you searched for, this is the right page. ### Where this appears, and why not to clear it On the appliance’s own display, as a short single code — a letter and a number, or two letters. Nothing alternates and nothing arrives in halves on this make, so what the panel shows is the whole of it. Photograph it before you cut the power. This maker’s own answer to most of these is thirty seconds at the breaker, and that is worth following once — but a display that has been cleared has taken the evidence with it, and there is no way to ask the machine for it again. ### What to do about it - Clear the alert once and write down the peak temperature it shows. That number is the decision about the food, and it will not be there later. - Check the doors closed and the settings — the maker’s recommended pair is 37°F for the fridge and 0°F for the freezer. - Run a hand around the gasket for a section that no longer pulls. On a coastal kitchen a seal that never fully dries is the ordinary cause, and it is a part rather than a repair. - If the alarm returns with the doors shut and the seals good, the cabinet is genuinely not holding temperature and that is the visit. ### Where this goes next The job this usually becomes is [diagnostic visit](/services/diagnostic-visit/), and that page carries a starting figure and the reasons that move it. If it turns out to be nothing — and on this make a real share of these are modes, reminders and settings rather than problems — the visit ends there and you pay the diagnostic and nothing else, or call [(305) 912-9018](tel:+13059129018) and describe what the panel is doing before booking anything. High temp will illuminate next to the clear alerts button. Alarm is played every 60 seconds. Press "CLEAR ALERTS" to acknowledge the alarm. The highest temp value will be displayed when the alarm is first acknowledged. What this one means What H / HI means on this make The cabinet got warmer than it should and is telling you, once a minute, until acknowledged. The detail that makes this useful rather than annoying is one the maker publishes and most people never find: when you clear the alarm, the display shows the **highest** temperature it reached. That single number answers the only question that matters after a power cut — whether the food is safe — and it is gone once you clear the alert a second time. The maker’s own list of causes starts with a door left open and ends with a gasket that no longer seals, and in this climate the gasket is the one we find. The other ways this one is printed H / HI · H · HI The same condition is printed differently on different panels of the same make, and every spelling the maker publishes for it is above. Whichever of them you searched for, this is the right page. Where this appears, and why not to clear it On the appliance’s own display, as a short single code — a letter and a number, or two letters. Nothing alternates and nothing arrives in halves on this make, so what the panel shows is the whole of it. Photograph it before you cut the power. This maker’s own answer to most of these is thirty seconds at the breaker, and that is worth following once — but a display that has been cleared has taken the evidence with it, and there is no way to ask the machine for it again. What to do about it Clear the alert once and write down the peak temperature it shows. That number is the decision about the food, and it will not be there later. Check the doors closed and the settings — the maker’s recommended pair is 37°F for the fridge and 0°F for the freezer. Run a hand around the gasket for a section that no longer pulls. On a coastal kitchen a seal that never fully dries is the ordinary cause, and it is a part rather than a repair. If the alarm returns with the doors shut and the seals good, the cabinet is genuinely not holding temperature and that is the visit. Where this goes next The job this usually becomes is diagnostic visit, and that page carries a starting figure and the reasons that move it. If it turns out to be nothing — and on this make a real share of these are modes, reminders and settings rather than problems — the visit ends there and you pay the diagnostic and nothing else, or call [(305) 912-9018](tel:+13059129018) and describe what the panel is doing before booking anything. --- **[Read full article: Refrigerator error code H / HI](https://electroluxmiami.support/error-codes/refrigerator-h-hi/)**